Privacy Policy
At Texas Wrecker Service, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you interact with us, including when you receive updates about your impounded vehicle.
Information We Collect
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Personal Information: Name, phone number, vehicle information, and any other details you provide when requesting vehicle release or updates.
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Communication Data: Records of your communications with us, including SMS messages and call logs.
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Automatically Collected Data: Information such as your IP address, device type, and usage data when you interact with our website or messaging services.
How We Use Your Information
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To verify your identity and process the release of your vehicle.
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To send you updates about your vehicle’s status, release process, and related notifications.
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To respond to your inquiries and provide customer support.
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To comply with legal and regulatory requirements.
Sharing Your Information
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We do not sell your personal information.
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We may share your information with law enforcement or government agencies as required by law.
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We may share information with trusted service providers who assist us in operating our business (e.g., SMS delivery platforms).
Your Choices
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You may opt out of receiving SMS updates at any time by replying STOP.
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You may request access, correction, or deletion of your personal information by contacting us.
Security
We use industry-standard security measures to protect your information from unauthorized access or disclosure.
Contact Us
If you have questions about this policy or your information, please contact us at Office@TexasWrecker.com or (361) 883-3948.
Updates to This Policy
We may update this policy from time to time. Changes will be posted on our website and are effective immediately upon posting.